Enter your repair confirmation ID to see real-time status updates on your mail-in repair.
Your repair ID was emailed to you when you submitted your mail-in repair request. It starts with "DM-" followed by 8 characters.
Submit Request
Fill out the mail-in form and receive your repair ID
Ship Device
Pack and ship your device to our repair center
Track Status
Use your repair ID to check real-time progress
Don't have a repair ID yet?
Start a Mail-In Repair